WHATSAPP AUTOMATION.
Your customers already order on WhatsApp. The work is turning those threads into orders that reach your stock, payments that reconcile, and replies that go out at 11pm without anyone typing them. We build that on Meta's official Cloud API — the version that does not get your number banned.
Read this before you buy a “WhatsApp bulk sender”
The panels sold across Bangladesh as “WhatsApp marketing tools” or “bulk senders” work by automating the ordinary WhatsApp app through unofficial libraries. Meta detects the pattern. The number gets permanently banned — usually the business number on your signboard, in your ads, and saved by every customer you have.
The tool costs a few thousand taka. Losing the number your customers reach you on costs considerably more, and no appeal reliably gets it back.
We only build on the official WhatsApp Business Platform. It takes longer to set up, it has rules about who you may message and when, and it is the only version that is still working for you in a year.
WHAT WE BUILD.
AUTO-REPLY & FAQ
The questions you answer every day — price, stock, delivery time, shop location — answered instantly in Bangla, Banglish, or English, with a clean handover to a human when it matters.
From $1,400
- Bangla + Banglish
- Human handover
- Official Cloud API
ORDER CAPTURE
An order placed in a WhatsApp thread writes straight into your inventory or POS — stock decremented, order recorded, nothing re-typed at midnight from a chat screenshot.
From $2,600
- Writes to your stock
- Catalogue browsing
- Order history
PAYMENTS & STATUS
Payment links sent in-thread — bKash or Nagad in Bangladesh, Stripe or PayPal for stores selling elsewhere — then automatic order-confirmed and out-for-delivery updates using Meta-approved utility templates.
From $3,400
- Payment links in-thread
- Approved templates
- Delivery updates
Plus a running cost paid to Meta, not to us: WhatsApp bills per 24-hour conversation window, priced by conversation category. It is predictable once you know your volume — and any quote promising “unlimited WhatsApp” is either absorbing a cost nobody modelled or planning to break the rules.
Already building with us? If we are already delivering your website, store, or POS, the API integration is an add-on from $750 rather than a standalone project — see the full list on our pricing page. The prices above are for a standalone build, which includes Meta Business verification and number provisioning from scratch.
The distinction nobody explains
APP vs CLOUD API.
Almost every business that asks us for WhatsApp automation is using the free WhatsApp Business app and does not realise the API is a completely separate Meta product. The app has no API — nothing can connect to it. This is what actually changes:
| Capability | Business app | Cloud API |
|---|---|---|
| Catalogue, labels, quick replies | Yes | Yes |
| Programmatic order capture into your POS | No | Yes |
| Automatic order-status notifications | No | Yes |
| Connect to your inventory or website | No | Yes |
| Multiple agents on one number, properly | No | Yes |
| Runs without a phone staying online | No | Yes |
| Free to use | Yes | No |
If the app already does everything you need, keep it — it is free and we will tell you so. The API earns its cost once you are re-typing orders from chat threads into your stock system, or missing messages after hours.
Working with us from outside Bangladesh
International WhatsApp automation
WhatsApp is the default commerce channel in the Gulf as much as in Dhaka, and the build is the same wherever the customers are: order capture writing into your POS or inventory, payment links in-thread on whichever rail your market uses, and status updates on Meta-approved templates — all on the official Cloud API, never an unofficial gateway that risks the number. Meta’s per-message template charges are billed in USD and sized with you at scoping.
Overlapping hours, stated plainly
We work from Dhaka on UTC+6. That is a 2–3 hour offset from the UAE, Saudi Arabia and Qatar, and 4 hours from eastern Australia — scheduled calls sit inside both working days without anyone taking a midnight meeting. UK and US sessions are booked into your morning, our evening.
Quoted and invoiced in USD
International projects are priced in USD against published ranges, not converted from a local rate at quote time. Typical band for this service: $1,400+. Scope drives the figure — branch count, integrations and data migration move it most.
You own what we build
Source code and database are yours on final payment, handed over to your own repository. NDAs are signed before technical scoping. We do not resell your build or retain a licence over it.
Delivery details for your market
Engagement models & how a project starts →How it really works
HOW WHATSAPP AUTOMATION REALLY WORKS.
Most of what is sold as "WhatsApp automation" in Bangladesh will get your number banned. The official platform has real rules, real costs, and real limits — and they shape everything that can honestly be built. Here is what a business owner needs to know before spending a taka on this.
The bulk-sender trap
Panels advertised as "WhatsApp bulk sender" or "WhatsApp marketing tool" work by automating the ordinary WhatsApp app through unofficial libraries. Meta detects the pattern and permanently bans the number — frequently the business number printed on your signboard and known to every customer you have. The tool costs a few thousand taka. Losing the number costs far more.
App and API are different products
The free WhatsApp Business app gives you a catalogue, labels, and quick replies — and no API, so nothing can connect to it. The WhatsApp Business Platform (Cloud API) is a separate Meta product needing a Business account, business verification, and a number not already on WhatsApp. Almost every business that asks us for automation is on the app and does not know these are different things.
The 24-hour window governs everything
When a customer messages you, a 24-hour window opens in which you can reply freely. Outside it, you may only send templates Meta approved in advance. Every legitimate WhatsApp flow is designed around this rule — which is precisely why "message anyone, anytime" is not a product anyone can sell you lawfully.
Templates need approval, and marketing is restricted
Any message sent outside the 24-hour window uses a pre-registered template that Meta reviews. Utility templates (order confirmed, delivery on the way) are approved routinely. Promotional templates face tighter rules and higher cost. Plan your flows around utility messaging; treat marketing blasts as a bonus, not the foundation.
Meta bills you per conversation
Cloud API access itself is not the cost — conversations are. Meta charges per 24-hour conversation window, priced by category, billed to you directly rather than to us. It is modest per conversation and entirely predictable once you know your volume, but any vendor quoting "unlimited WhatsApp" is either absorbing a cost they have not modelled or planning to break the rules.
The real prize: orders that reach your stock
Auto-replies are the least interesting part. The value is an order placed in a WhatsApp thread landing directly in your inventory or POS — stock decremented, payment link sent, status update fired automatically. That is the gap between a chatbot and a system that actually removes work, and it is the part we are set up to build because we already build the POS and inventory side.
How we work
THE PROCESS.
- 01
A real conversation first
We ask what your business actually does and where the work is going wrong — before talking about software. If what you need is smaller than what you asked for, this is where we say so. No charge, no obligation.
- 02
Written scope and a fixed quote
You get the scope in writing, with a fixed price where the requirements are clear, before any work starts. If something is genuinely unknowable up front, we say that too rather than burying it in an estimate that moves later.
- 03
Build in milestones you can see
Work ships in agreed stages, and at each one you get something working to click through — not a status update. That means you catch a misunderstanding in week two, when it is cheap, instead of at handover.
- 04
Handover, with the keys
Code, hosting, domain, and accounts go in your name. We train your team on the real system with your real data. You are never locked in — if you leave, everything is already yours.
- 05
Support after launch
Launch is when the real bugs appear. An agreed post-launch fix period is included in every project. After that, maintenance is a separate retainer with published pricing — not a surprise invoice.
Common questions
WHATSAPP FAQ.
[01]Can you send bulk WhatsApp messages to my customer list?
Not the way it is usually sold, and we will not build it. Tools advertised as "WhatsApp bulk sender" or "WhatsApp marketing panel" almost always use unofficial libraries that automate the regular WhatsApp app. Meta detects this and permanently bans the number — often the business number you have handed out for years. On the official Cloud API, you can message customers who opted in, using message templates that Meta approves in advance. That is slower to set up and it is the only version that survives.
[02]What is the difference between WhatsApp Business app and the API?
The free WhatsApp Business app (the one you install on a phone) gives you a catalogue, labels, greeting messages, and quick replies. It has no API, so nothing can be connected to it programmatically — no order capture into your inventory, no automated status updates. The WhatsApp Business Platform (Cloud API) is a separate product that requires a Meta Business account, business verification, and a phone number not already registered on WhatsApp. Real automation requires the Cloud API. Most businesses asking us for "WhatsApp automation" are on the app and do not realise these are different products.
[03]What does WhatsApp automation cost?
A standalone Cloud API setup with an auto-reply and FAQ flow starts around $1,400, including Meta Business verification and number provisioning. Adding order capture that writes into your inventory or POS, plus payment links and order-status notifications, typically brings it to $2,600–$3,400. If we are already building your site or POS, the integration is an add-on from $1,000 instead. Separately, Meta bills you per conversation — a running cost paid to Meta, not to us, and it varies by conversation type.
[04]Will my number get banned?
Not if you use the official Cloud API and respect the rules: message only people who opted in, use approved templates for anything outside the 24-hour window, and honour opt-outs. Bans happen when businesses use unofficial senders or blast unsolicited marketing. We build on the official platform specifically so this risk goes away.
[05]Can customers order and pay through WhatsApp?
Yes, within limits. Customers can browse a catalogue, place an order in the chat, and receive a bKash or Nagad payment link to complete payment. The order can be written straight into your inventory or POS so stock and sales stay accurate. Payment itself happens in the payment provider flow, not inside WhatsApp.
[06]What is the 24-hour window?
When a customer messages you, a 24-hour window opens in which you can reply freely with normal messages. Outside that window you may only send pre-approved template messages, and Meta charges for the conversation. This single rule shapes how any honest WhatsApp automation has to be designed, and it is why "just message everyone whenever" is not a product anyone can legitimately sell you.
[07]How do we start?
Message us on WhatsApp (+880 1337 320 360) or use the contact form. We review your requirements, send a clear scope and quote, agree on terms, and start work — no long sales cycle.
Related services.
AI automation
The wider picture: Bangla and Banglish assistants, invoice extraction, and workflow automation.
POS software
Where captured WhatsApp orders land. Without a system to write into, automation has nowhere to go.
E-commerce websites
One catalogue and one stock position behind both your website and your WhatsApp orders.
RELATED GUIDES.
WhatsApp Business Automation: Build vs. Buy
When a no-code WhatsApp automation tool is enough, and when a custom-built integration with CRM sync and multi-agent routing is worth it.
Read guideWhatsApp Business API Automation in Bangladesh: 2026 Guide
Stop losing orders to slow replies. A no-fluff guide to official WhatsApp API automation for Bangladeshi businesses.
Read guideHow to Automate Customer Support with WhatsApp Business in Bangladesh
How Bangladeshi businesses use the WhatsApp Business API to automate support and scale sales.
Read guideSTOP RE-TYPING ORDERS.
Tell us how many WhatsApp orders you handle in a week and what happens to them now. We will tell you whether the API is worth it for you — including when the honest answer is that the free app is enough.
GET AN HONEST ASSESSMENT