CUSTOM SOFTWARE.
“Custom software” covers a lot of ground — ERP, CRM, POS, automation, and internal tools all fall under it. This page is the map: what each practice area actually does, when custom is the right call versus when it is not, and which specific service page to read next for your situation.
SIX PRACTICE AREAS.
ERP SYSTEMS
Inventory, accounts, HR, and procurement in one system — generic or built for a specific industry like garments, real estate, or healthcare.
View service →CRM SYSTEMS
Sales pipeline, customer history, and lead tracking that feeds straight into accounting instead of living in a separate spreadsheet.
View service →POS SOFTWARE
Point-of-sale for retail, restaurants, and pharmacies — offline-first, with bKash/Nagad built in from day one.
View service →AI AUTOMATION
Bangla/Banglish assistants, WhatsApp order capture, and document extraction — scoped narrowly, with running costs disclosed upfront.
View service →PROCESS AUTOMATION
Rules-based system integration for the parts that need no AI at all — usually cheaper and more reliable than an AI solution for the same job.
View service →WEB APPLICATIONS
Internal dashboards, booking systems, and admin portals — browser-based tools built for your team, not a public marketing site.
View service →Straight answer
CUSTOM ISN'T ALWAYS THE ANSWER.
We build custom software for a living, which is exactly why we tell people when they do not need it. A subscription tool that already does the job is cheaper than a custom build every time.
Off-the-shelf / SaaS makes sense when…
- Your workflow is genuinely standard — accounting, basic CRM, common HR tasks
- You need something running this week, not this quarter
- Monthly subscription cost is less painful than upfront capital right now
Custom software earns its cost when…
- Your process has a real quirk generic software cannot bend to (garments LC tracking, real-estate installment billing, factory piece-rate payroll)
- You are paying per-user fees that scale badly as you grow
- You need systems to talk to each other — POS to accounts, CRM to WhatsApp — and the SaaS tools you have do not integrate
How we work
THE PROCESS.
Typical timeline: 6–10 weeks for a single-module ERP or CRM build, 3–6 months for a multi-module system — see the specific practice-area page for a more precise range. The date we commit to depends as much on how fast feedback and content come back as on how fast we build — we will be straight with you about that in scoping.
- 01
A real conversation first
We ask what your business actually does and where the work is going wrong — before talking about software. If what you need is smaller than what you asked for, this is where we say so. No charge, no obligation.
- 02
Written scope and a fixed quote
You get the scope in writing, with a fixed price where the requirements are clear, before any work starts. If something is genuinely unknowable up front, we say that too rather than burying it in an estimate that moves later.
- 03
Build in milestones you can see
Work ships in agreed stages, and at each one you get something working to click through — not a status update. That means you catch a misunderstanding in week two, when it is cheap, instead of at handover.
- 04
Handover, with the keys
Code, hosting, domain, and accounts go in your name. We train your team on the real system with your real data. You are never locked in — if you leave, everything is already yours.
- 05
Support after launch
Launch is when the real bugs appear. An agreed post-launch fix period is included in every project. After that, maintenance is a separate retainer with published pricing — not a surprise invoice.
Common questions
CUSTOM SOFTWARE FAQ.
[01]How is custom software different from off-the-shelf or SaaS tools?
Off-the-shelf software makes your business fit its workflow. Custom software is built around your actual process — useful once a generic tool starts forcing workarounds, per-user fees scale badly, or you need systems that do not talk to each other to finally integrate.
[02]How much does custom software cost in Bangladesh?
It depends entirely on which practice area and scope — a single-module CRM or automation starts around $1,500–$5,900, while a multi-module ERP typically starts at $7,500. See the specific service page for a closer range, or ask us for a scoped quote.
[03]Do you build one custom system, or do we need several vendors?
One team builds all of it — ERP, CRM, POS, automation, and web applications share the same engineering team and can be built to integrate with each other from day one, instead of stitching together separate vendors after the fact.
[04]What if we are not sure which type of system we need?
That is the most common starting conversation we have. Tell us what is broken or manual today and we will recommend the right practice area — including telling you honestly if an existing SaaS tool already solves it and a custom build is not worth the cost.
[05]What happens after the system goes live?
Launch includes an agreed period of post-launch fixes. After that we offer maintenance retainers for updates, monitoring, and small changes so the system stays secure and current.
Working with us from outside Bangladesh
International custom software delivery
Businesses outside Bangladesh come to us for the case this page argues: a process with a real quirk that generic SaaS cannot bend to, per-user fees that scale badly, or systems that refuse to talk to each other. The practice areas above — ERP, CRM, POS, automation and web applications — all ship internationally, so the band below runs from a single system integration to a multi-module ERP; the specific practice-area page carries the narrower figure.
Overlapping hours, stated plainly
We work from Dhaka on UTC+6. That is a 2–3 hour offset from the UAE, Saudi Arabia and Qatar, and 4 hours from eastern Australia — scheduled calls sit inside both working days without anyone taking a midnight meeting. UK and US sessions are booked into your morning, our evening.
Quoted and invoiced in USD
International projects are priced in USD against published ranges, not converted from a local rate at quote time. Typical band for this service: $1,500 - $28,000. Scope drives the figure — branch count, integrations and data migration move it most.
You own what we build
Source code and database are yours on final payment, handed over to your own repository. NDAs are signed before technical scoping. We do not resell your build or retain a licence over it.
Delivery details for your market
Engagement models & how a project starts →START WITH A CLOSER LOOK.
Each practice area has its own pricing, timeline, and FAQ — worth reading before you scope anything.
ERP software
The deepest practice area — 7 industry-specific variants, from garments to hospitals.
View serviceCRM software
Sales pipeline and lead tracking, connected to WhatsApp and accounting.
View serviceWeb applications
Internal dashboards and booking systems — for your team, not a public site.
View serviceRELATED GUIDES.
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Read guideTechnical Due Diligence: How to Audit an Outsourced Codebase
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Read guideQA & Testing Process: What a Professional Dev Team Should Do Before Delivery
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Read guideNOT SURE WHICH ONE YOU NEED?
Tell us what is broken or missing in your current setup. We will point you at the right practice area — or tell you honestly that off-the-shelf software already solves it.
START A CONVERSATION